General Tips

  • Rotate your rug every six months to reduce uneven wear and tear.
  • Use a rug pad to extend the life of your rug, prevent sliding and to protect your floors.
  • Have your rugs professionally cleaned every three to six years, depending on the level of use.


  • Lightly vacuum once or twice a week. Use the hard floor attachment and the lightest possible setting. Avoid powerful vacuums that may pull fibres loose from the base of the rug.
  • Vacuum the base of your rug occasionally, as dirt can accumulate here as well.

Spills & Stains

  • Blot spills with a paper towel or colourless cloth, and do not wipe or scrub.
  • When spills may cause a stain, you can immediately apply a small amount of mild soap and warm water (except with sisal / jute / seagrass rugs). Blot excess liquid with paper towel or colourless cloth, removing as much soap as possible as residue can act as a magnet for dirt.
  • Make sure you choose a very mild soap free from any bleach or hydrogen peroxide.
  • In most cases, warm water and a small amount of soap will take care of spills if attended to quickly. Always check the care instructions on the back of your rug first.
  • For further cleaning tips, please contact your rug cleaning professional

Easy care options

 For an easy-care option, choose a low maintenance material:

  • Non-shed (less vacuuming): microfibre, polypropylene
  • Low shed (less vacuuming): short pile acrylic
  • Spill and stain resistant (less cleaning): polypropylene, acrylic
  • Dirt resistant (easy to clean): sisal