FAQs & EOY Trade

What is the dispatch cut-off date for dispatch of orders for 2022?

All orders placed before before 2pm on December 22nd will be dispatched before Christmas. All orders placed after this time and date will be dispatched after the second week of January 2022 (Commencing 10th of January). 


Can I still place an order after this date?

Yes, our online store is open for business 24/7, 365. You can purchase an item at anytime day or night. Please note, orders placed after December 22nd will be dispatched in the second week of January when all support and warehouse logistics staff resume trade. 


Can I make a change to my order after cut-off dates for trade 2022?

Of course you can, but please note that your request will be actioned once support staff resume trade in the second week of January. 


Can I return/exchange my rug within this period?

Yes, but your request will be actioned once trade recommences in 2022.


Can I contact Cheapest Rugs Online in the holiday period?

Our only break period is between after the 22nd of December until the second week of January, so while we will receive your enquiries, responses may be delayed within this period until trade recommences. 


On behalf of the whole team at Cheapest Rugs Online, we'd like to thank all our customers, suppliers, distributors and retailers for making 2022 another successful year of trade. With so many new collections arriving in 2023, we look forward to serving the Aussie community with Australia's best and biggest range of affordable quality rugs online. 

Merry Christmas everyone and Happy Holidays,

Team CRO