Frequently Asked Questions

Cheapest Rugs online is committed to providing Australian consumers with the Cheapest Rugs Online.  


You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
You may return a rug for change of mind reasons for a refund excluding shipping costs and a 10% restocking fee, per item purchased. We will organise return shipping for you, or you may drop off the rug to our Sydney Alexandria Warehouse. Average shipping costs are capped at $30 per item. If the fee is considerably higher, we will contact you and discuss this prior to return.

    Please also note that Cheapest Rugs Online accepts no responsibility for incorrectly packaged rug returns and will be unable to process refunds for rugs damaged in transit due to incorrect packaging methods. If this does occur, we may send the rug back to you plus shipping costs. 

    Rug Non-Slip Underlay is a non-refundable, so please make sure you choose the correct size when ordering. 

    About us

    Our philosophy is 'No Australian floor should be left bare'. We make it incredibly easy to deck out your home with stylish modern, shag, and runner rugs of all sizes, shapes and colours!

    Why us?

    The quality of our rugs when compared to our price, is simply amazing.

    • Free shipping Australia Wide (excluding certain rural area codes).
    • Fast delivery with dispatching from our Sydney Warehouse within 1-3 business days. 
    • Australia's largest range of Rugs. 
    • Australia's Cheapest Rugs Online, guaranteed. 
    • Easy, safe and secure SSL encrypted checkout.
    • Afterpay and all major payment methods available.
    • Love it or return it with our easy returns policy. 

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