Frequently Asked Questions

Cheapest Rugs online is committed to providing Australian consumers with some of, if not THE cheapest rugs available online.

Returns

In our return policy, you are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.

We are also happy to accept returns if there is a change of mind about the rug, with no questions asked. To receive the full refund, please make sure the rug is unused and inform us within 5 days of receiving the rug. All Rugs must be returned in original packaging and properly sealed and you’ll be refunded the full price of the rug which does not include return shipping charges.

Please also note that Cheapest Rugs Online accepts no responsibility for incorrectly packaged rug returns and will be unable to process refunds for rugs damaged in transit due to incorrect packaging methods. If this does occur, we may send the rug back to you plus shipping costs to your destination if you wish to do so.

About us

Our philosophy is 'No Australian floor should be left bare'. We make it incredibly easy to deck out your home with stylish modern, shag, and runner rugs of all sizes, shapes and colours!

Why us?

The quality of our rugs when compared to our price, is simply amazing.

Free shipping for orders over $99.

Fast delivery with overnight courier services.

Easy, safe and secure SSL encrypted checkout.