Rug delivery times and options
We offer fast delivery Australia-wide and dispatching all orders within 1 to 3 business days.
You will be updated via e-mail with a tracking link and you can monitor your rugs delivery online. We take responsibility to deliver your order at ground level only. We use a combination of Fastway, Couriers Please, and Hunter Express.
Orders over $99 have free shipping, and orders under $99 have a shipping cost of $19.95 Australia-wide. This is a generous limited time offer and may be subject to change in the future!
Please note: We do not deliver to PO Box address. A valid street address is required to process the order.
Authority To Leave
The courier companies we use offer 'ATL' (Authority To Leave). This means that you may have them leave the rug somewhere safe if you will not be at home at time of delivery.
Once the rug has been delivered to you, we are unfortunately not able to assist in the event of your rug being stolen or going missing.
We ship rugs daily to all metro areas of Sydney, Melbourne, Adelaide, Brisbane, and Perth. We also cover all outside metro areas within NSW, QLD, VIC, WA and ACT.
Delivery times will vary, but the following information provides an estimate of delivery times throughout Australia from time of dispatch:
Sydney Rug Delivery
Rugs delivered to Sydney within New South Wales generally take 2-3 days but sometimes faster depending on area code.
Melbourne Rug Delivery
With similar delivery times to Sydney, Melbourne orders from within Victoria will arrive 3-4 days after purchase and dispatch shortly after your order is made.
Brisbane Rug Delivery
Rug orders made from within Brisbane, Queensland are also speedy - taking on average 3-4 days. Allow some extra time for delivery if placing an order outside of Brisbane!
Perth Rug Delivery
Rugs delivered to Western Australia will take longer than usual - as these rugs are coming from Sydney. Even so, we use the fastest mode of land transport available and your rugs should arrive in about 5-7 working days.
Have another question about delivery times? Contact us on the form below.
Northern Territory Rug Delivery
Rugs to this location will take up to two weeks from dispatch.